How to Order


Order online


  1. First, create or log into your account and set up your address book.
  2. Next, add all the items to your shopping cart that you wish to send.
  3. Last, click the "Checkout" link in the cart and, if shipping to multiple addresses, click the "I want to ship to multiple addresses" link just below CHOOSE SHIPPING ADDRESS. This will allow you to assign the items in your cart to the correct shipping address.

IMPORTANT: If you intend to send gifts to 14 or more addresses, we recommend that you call us at (888) 764-1402 and place your order over the phone —OR— email us at Hanes@HanesCookies.com with an attached spreadsheet, a typewritten list of the recipients’ addresses, or a scan of your 2020 list with any changes noted. Let us take care of all the rest! Easy peasy! 

   

Call us toll-free at (888) 764-1402


Real people answer the phone at our bakery. We have a copy of your list available for easy reference and we can personally go over any changes that are needed.


Email us at Hanes@HanesCookies.com


You may attach a spreadsheet, a typewritten list, or a scan of your list of gifts from the previous year with any changes noted. Our email is: Hanes@HanesCookies.com 


Mail your list back to us


If you sent gifts to four or more addresses during the pervious holiday season, you should receive a list of those orders in the mail. Be sure to include payment as well as any changes, deletions, or additions to your recipient list. We will take care of all the rest!