Family Letter 2000

EVVA HANES
President (Retired)
RAMONA HANES TEMPLIN
President
TRAVIS HANES
Secretary
MIKE HANES
Treasurer
JEDIDIAH HANES TEMPLIN
Chief Cookie Taster
MADISON HANES TEMPLIN
Assistant Cookie Taster
MOCHA HANES (the dog)
Head of Security

Dear Friends,

Yes, those are walking canes we are holding in our hands. In Septermber 1998, eleven members of our family and one friend, embarked on an adventure. Driving one large van, we visited Utah, Nevada and Arizona. The culmination of this trip was a hike in the Grand Canyon. Eight of us made this “trek”. We walked from the North Rim to the South Rim. This is a distance of approximately 26 miles. At times the temperature exceeded 100 degrees. All of the above, (except Madison and Mocha the dog) made the hike. Not pictured, but also hiking, were my son Jonathan, son-in-law Scott, and family friend, Jennifer Sipos. The age range of this group was thirteen to sixty-six.

Everyone made it down to the overnight stay at Phantom Ranch. However, I became severely heat stressed the next day and had to be flown out by helicopter. What a memory! My trip to the Phantom Ranch infirmary in a wheelbarrow, surrounded and braced by pillows, using flashlights for headlights, is now a family “legend”. No, things, did not go as planned, but as always, my family worked together and made certain their 66 year old mom was showered with love and concern.

It is this same love and concern that makes our family business so enjoyable. Whatever the adversity or challenge, we constantly try to uphold the integrity, quality, and tradition of our cookies. Despite the economic pressures to mechanize our business, we still make our cookies the same way my mother did, using rolling pins and cookie cutters. This is not a smart way to make a product. However, we want our cookies to be unique and special. So often our customers tell us “Your cookies are a holiday tradition in my family” or they say, “It’s just not Christmas until I have your cookies”. Well, we treasure those comments. They are the cornerstone of our business. While other companies have bowed to technology and make their Moravian cookies by machine, our family stands by our old fashioned process. So remember, if it doesn’t say Hand-Made, it isn’t. If it doesn’t say Mrs. Hanes’ Moravian Cookies, then they aren’t the best. Our desire is to make a cookie worthy of becoming part of your family’s traditions. We, (quite modestly) want to be “legendary”.

Sincerely,
Evva Hanes

Family Letter 1999

All the above family members work either full time or part time in our bakery.
[Not pictured, Mocha (our Dog) Head of Security]

Dear Customer,

What a year! As you can see from our “dressed up” picture, we had a wedding in the family. Daughter Caroline, who works part time at the bakery, marrried her high school sweetheart in June. We decided that while we had on our Sunday clothes, we may as well get our family photo taken. Of course you will note we are missing our Head of Security, (Mocha, the Dog). Unfortunately, she was not invited to the wedding. She was very insulted.

It has been another blessed year. We welcomed another grandchild (and another assistant cookie taster). We hopped onto the internet. Visit our website at www.hanescookies.com and take a tour of our bakery. We have lots of photos. You can see our antique mixer, grandma’s woodstove, bakery employees and lot’s more. And finally, I finished my cookbook. I decided to call it “Supper’s At Six And We’re Not Waiting!”. This is sort of a family joke. When I cook, I expertly arrange for my food to be ready at a certain time and I expect all invited to be there. If you happen to be late, well, we just start without you. The cookbook is over 400 pages and has around 600 of my favority family recipes. I’ve often thought that one of the best gifts you can give your children are special memories. I know that some of my favorite memories are of sitting around my mother’s table, with brothers, sisters, aunts, uncles and cousins. Now my favorite moments are at my table, with my family and friends, enjoying a good meal, served with lot’s of talking, joking and laughter. I hope that my cookbook will provide the ingredients for other families to “serve up” some special memories of their own. Just follow my recipes, then sprinkle in a little love, toss in some good conversation and remember, always top everything with a hardy does of laughter.

Best Wishes for Good Memories,
Evva Hanes

Family Letter 1998

Evva Hanes-President; Travis Hanes-Vice President;
Mike Hanes-Treasurer; Ramona Hanes Templin-Vice President;
Jedidiah Hanes Templin-Chief Cookie Taster adn Sales Dept. Trainee;
Madison Hanes Templin-Ramona’s Boss and Assistant Cookie Taster;
Mocha Hanes (the dog) Head of Security.

Dear Customer,

Another year passes with record speed. It has been a year full of blessings, many joys and achievements. Travis and I are enjoying our “retirement”, although my husband says he knows he will always be needed as long as there are light bulbs to change and plumbing to fix. I am enjoying working in my gardens. This is keeping me very busy. I ordered and planted over 1000 bulbs and then I started and transplanted around 800 plants out of my greenhouse. I have seriously requested that next year my daughter Mona is to hide any garden catalog before I see it. I did go a little overboard this year.

Granddaughter Madison is 7 years old and has really enjoyed the first grade. She still likes to talk too much, but her teachers are very understanding. (They know she gets it honestly). She has also become a very avid bike rider. Our family recently completed a 17 mile bike ride and she led the pack. She can peddle as fast as she talks.

Grandson Jed is 11 years old and in the sixth grade. He has become quite a musician this year. His school offers band as an elective and he decided to try out his Uncle Jonathan’s old cornet. He has really made great progress. In addition to school, he also plays in our church band. Moravians have always had a great love of music, and most Moravian churches have bands. This past Easter, Jed played in the Easter Sunrise Service at Home Moravian Church. This service is attended by over 10,000 people. Jed’s Great-Grandfather used to play in this band. Standing near Jed was a young man who plays the bass horn his Great-Grandfather once played and bequeathed to our church when he died. It was a very touching moment, and I am sure my father was watching and had a smile as big as mine.

Son Michael is still running, (as in marathons) and takes part in church activities. Just recently he and Travis went to Honduras with Moravian missions to help build a church for the community of Brus Laguna.

Daughter Ramona stays busy with what she calls the “Templin Bus Service”, ferrying children to soccer, basketball, cheerleading and church.

So, that’s about it. Talk to you next year. If you are ever in this area, drop by. I’ll take you for a tour of my garden.

Evva Hanes,
President

Family Letter 1997

Evva Hanes-President; Travis Hanes-Vice President;
Mike Hanes-Treasurer; Ramona Hanes Templin-Vice President; Jedidiah Hanes Templin-Chief Cookie Taster and Sales Dept. Trainee; Madison Hanes Templin-Ramona’s New Boss and Assistant Cookie Taster; Mocha Hanes(the dog) Head of Security

Dear Customer,

It seems the older I get, the faster time flies. I cannot believe another year has past. What a wonderful year it has been. We feel so blessed as a a family to be able to work together in such a pleasurable business. This past year our bakery was honored to have the Associated Press pick-up an article on our company. It appeared in newspapers all over the United States. We would like to thank all our many customers who sent us a copy. We were very pleased by that article but equally as gratifying were the nice comments received from you. One lady seemed to sum it up by saying: “I felt like I was reading about my own family business. I excitedly called out to my husband, “Hey! My cookie company is written up in our newspaper”! This is what our company is all about. We really do try to make our service as unique and “down home” as our cookies. My daughter Mona sometimes jokes that she can tell your a customer’s name just be looking at their handwiring!”

Travis and I have “officially” retired this year. But don’t let that worry you. We are still around. To be honest, Mike & Mona have handled most of the business for quite a while. My children sometimes joke that I’m afraid I’ll blow up the world if I touch a computer. But I’m getting over that fear because I am finally typing up my cook book. Now that I’m retired, maybe I’ll get it done.

Well, let’s see, what other news do I have? Granddaughter Madison (and her teachers) survived kindergarten. Grandson Jedidiah will begin middle school next year. Soon Jed will be answering the phone and taking your order. (Of course, it would be helpful if he improves his handwriting first!)

Travis and I are rather proud of a recent achievement. At the age of sixty-three, we successfully walked down and walked back up, the grand Canyon. We “just did it” as the commercial says. It was quite a challenge, but well worth the effort. Actually, it was a family endeavor. My two sons, Mike and Johnathan, daughter-in-law, Sheila and grandson, Jedidiah all made the trip. Daughter Mona stayed home to take care of the business. However, don’t feel sorry for her. She says she faces enough challenges in real life. On vacation, she simply wants to rest.

Well, so long until next year! (Which will be here before you know it!) Please keep sending your letters. We love to read them and have many posted on our bulletin board here at our bakery.

Until next year, take care and God bless!
Evva Hanes, President

Family Letter 1996

Evva Hanes-President; Travis Hanes-Vice President;
Mike Hanes-Treasurer; Ramona Hanes Templin-Vice President; Jedidiah Hanes Templin-Chief Cookie Taster and Sales Dept. Trainee; Madison Hanes Templin-Ramona’s New Boss and Assistant Cookie Taster; Mocha Hanes(the dog) Head of Security

Dear Customer,

We have had another wonderful year at Mrs. Hanes’ Moravian Cookies. Business has been steady and my family is happy and healthy. It is very rewarding to see the business I started over forty years ago now being nurtured by my children and grandchildren. We have a lot of fun working together. Recently, nine year old grandson, Jedidiah was promoted to the Sales Department. He enjoys waiting on customers and practicing his math skills. However, he says he is never giving up his “Chief Cookie Taster” title. Eventually, Jed wants to be President of the company. While proud of her son’s ambition, I believe my daughter’s response to this was “get in line, Dear”.

Granddaughter Madison (Assistant Cookie Taster) turned five in March and has started kindergarten. The school will never be the same. Madison reminds me so much of her mother, Ramona. (I’ll admit I find this rather gratifying.)

When he isn’t mixing dough or boxing up your cookies, my son Michael enjoys running in marathons and road races. He has run in the Boston, New York and the Marine Corps Marathon in Washington. Daughter Ramona works in the office and also runs-(after Madison).

Travis and I enjoy spending time in the Mountains, working in the garden and I love to cook. In fact, the first question I am asked every morning is “are you cooking tonight, Mama”?

In closing, I’d like to thank all our customers and invite you to visit our “cookie factory”. Come watch the cookies being hand rolled and hand cut. Meet my family and our very special employees. If you can’t drop by, mail, fax or call in your order. Just remember, even though we add phone lines during the holidays, come December 1st they stay very busy and we sell out every year. So call before things get too busy!

Sincerely,
Evva Hanes, President

Family Letter 1995

Evva Hanes-President; Travis Hanes-Vice President;
Mike Hanes-Treasurer; Ramona Hanes Templin-Vice President;
Caroline Hanes-Public Relations Director;
Jedidiah Hanes Templin-Chief Cookie Taster and Sales Dept. Trainee; Madison Hanes Templin-Ramona’s New Boss and Assistant Cookie Taster; Lucy Hanes(the dog) Head of Security

Dear Customer,

Well, time could not possibly move any faster! We have had an exciting year! I was selected as a finalist for the N.C. Entrepreneur of the Year Award and was interviewed on the P.B.S. Program, “North Carolina People”. We have seen our cookies featured in U.S. News and World Report, Food and Wine Magazine, The New York Times, and the Los Angeles Times. So many of our customers have written such nice (and humorous) letters. We feel truly blessed to have such a pleasurable business.

Our newest family member is Mike’s dog, Lucy. We decided she could be “Head of Security.” Eight-year-old Jedidiah was beginning to eat too many cookies as “chief cookie taster,” so we are moving him to the sales department. If you come by our bakery after school’s out, he might wait on you. (That is if he has done his homework and if you look patient.) Madison, our youngest grandchild, turned four and is still Ramona’s Boss (and Bossy).

We have added several incoming phone lines this year, but come December 1st, they are sure to be busy, so call early! Actually, we prefer your order by mail or fax (less mistakes are made and it’s a little easier on us). However, if you wish to call, we’ll be glad to help. Who knows, one day we may have a toll-free number and “operators standing by,” but for the time being, chances are either myself or one of the family will take your order. We may not be as convenient as some companies, but no one could care more about their customers, their product, or their service than we do!

Sincerely,
Evva Hanes, President

Family Letter 1993

Evva Hanes-President; Travis Hanes-Vice President;
Mike Hanes-Treasurer; Ramona Hanes Templin-Vice President;
Caroline Hanes-Public Relations Director;
Jedidiah Hanes Templin-Chief Cookie Taster; Madison Hanes Templin-Ramona’s New Boss and Assistant Cookie Taster.

Dear Customer,

Well, another year has flown by! This year we gladly welcome another family member into our business, daughter Caroline Hanes. Another positive change is our ability to accept your Visa or Mastercard as payment. We have also added several incoming phone lines-so those of you who had a hard time getting through to us last year should find it easier this year. However, to be honest, we prefer to receive your order by mail or FAX (less mistakes are made and it is a little easier on us). But if you wish to call, we will be glad to help you. Who knows, maybe one day we will have a toll-free number and “operators standing by”. But for the time being, chances are either myself, Travis, Mike, Mona or Caroline will take your order. We may not be as convenient as some companies, but no one could care more about their customers, their product or their service than we do.

Sincerely,
Evva Hanes, President

Family Letter 1992

Evva Hanes-President; Travis Hanes-Vice President;
Mike Hanes-Treasurer; Ramona Hanes Templin-Vice President;
Jedidiah Hanes Templin-Chief Cookie Taster; Madison Hanes Templin-Ramona’s New Boss and Assistant Cookie Taster.

Dear Customer,

This has been an exciting year at the Hanes’ Cookie Factory. Our new Black Walnut cookie continues to receive high praises. Also, Madison Templin has joined our staff as Assistant Cookie Taster. We look forward to again serving you, the best customers in the world, with the best cookies in the world.

Best Wishes,
Evva Hanes, President

Family Letter 1989

Evva Hanes-President; Travis Hanes-Vice President;
Mike Hanes-Treasurer; Ramona Hanes Templin-Vice President;
Jedidiah Hanes Templin-Chief Cookie Taster.

Dear Customer,

You may have noticed our new brochure. Well, we have finally (somewhat reluctantly I may add) entered the computer age. This does not mean the personal care you are used to receiving will change. We are just trying to make things simpler for you and more organized for us. Any suggestions? Let me know!

Best Wishes,
Evva Hanes, President