Customer Service

hanes cookies counter

Hours:
Mon.-Fri.: 7am-5pm, Sat. 9am-2pm (Oct.- Dec., Sat. 8am-4pm)

Phone and Fax Numbers:
Phone: (336) 764-1402
Fax: (336) 764-8637

Outside the 336 area code
Call toll free: (888) 764-1402
Fax toll free: (888) 764-4072

Email and Web:
hanes@hanescookies.com
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If you have any complaint or problem let us know. Believe it or not – we really care. We take each complaint (or compliment) to heart. Our bottom line is pleasing our customers and their gift recipients. In answer to any complaints my daughter Mona (President) will ask “what do you think is fair and what will make you happy?” We will always do what makes you happy. If we consider it not fair – we will do our best to make you feel guilty.